Terms of service
TERMS OF SERVICE
Last updated: October 2026
Welcome to UK Clints Official. The terms “we”, “us” and “our” refer to UK Clints Official. We operate this online store and website, including the information, content, features, tools, products and services made available through the website (collectively, the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.
These Terms of Service (“Terms”), together with any policies referenced in these Terms, describe your rights and responsibilities when you access or use our Services or purchase products from us.
Please read these Terms carefully before using our website or placing an order. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not use our Services.
SECTION 1 — ACCESS AND ACCOUNT
You may browse and use our website for lawful purposes and in accordance with these Terms.
When placing an order or creating an account, you may be required to provide information such as your name, email address, billing information, payment information and delivery address. You agree that the information you provide is accurate, current and complete.
If you create an account, you are responsible for maintaining the confidentiality of your account information and for activity carried out through your account.
You must not use our Services for any unlawful, fraudulent or unauthorized purpose.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display our products, descriptions, images, colours, sizing information and other product details accurately.
However, colours and product appearance may vary depending on your device, screen settings and other technical factors.
Product availability is subject to change. We may update product information, prices, availability or specifications from time to time.
We reserve the right to discontinue products or limit quantities where reasonably necessary.
Nothing in these Terms affects your statutory rights in relation to products purchased from us.
SECTION 3 — ORDERS
When you submit an order through our website, you are requesting to purchase the products included in your order.
An order is accepted when we confirm acceptance of the order. We may decline or cancel an order in reasonable circumstances, including where:
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a product is unavailable;
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there is an obvious pricing or product-information error;
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we reasonably suspect fraudulent or unauthorized activity;
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we are unable to fulfil the order; or
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circumstances outside our reasonable control prevent fulfilment.
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
Please review your order carefully before submitting it. Once an order has been accepted, we may not always be able to accommodate cancellation requests.
Your purchases are subject to our Refund and Returns Policy.
SECTION 4 — PRICES AND PAYMENT
All prices on our website are displayed in GBP unless otherwise stated.
Prices, discounts and promotional offers may change from time to time. The price applicable to your order is the price displayed when you place the order, except where there is an obvious pricing or product-information error.
Shipping charges, where applicable, will be displayed during checkout.
Available payment methods are displayed at checkout.
You agree to provide accurate and complete payment and billing information and confirm that you are authorized to use the payment method provided.
We may take reasonable steps to verify transactions and prevent fraudulent or unauthorized payments.
If a payment cannot be processed or is reversed, we may be unable to fulfil the order until payment has been successfully completed.
SECTION 5 — SHIPPING AND DELIVERY
We currently offer express delivery within the United Kingdom.
Our estimated delivery time is 3–5 business days.
Free express shipping is available on orders of £200 or more.
Orders below £200 may have a shipping charge, which will be displayed at checkout before you complete your purchase.
Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, operational disruptions or other unforeseen events.
Where tracking information is available, it may be provided to you after your order has been dispatched.
If your order is significantly delayed, please contact us at support@ukclints.com so that we can assist you.
SECTION 6 — RETURNS AND REFUNDS
Eligible products may be returned within 30 days of delivery, subject to the conditions set out in our Refund and Returns Policy.
For eligible returns, UK Clints Official covers the return shipping cost.
Returned products should generally be:
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unworn and unused;
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in their original condition;
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accompanied by original tags where applicable; and
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returned with original packaging where applicable.
Please contact us at support@ukclints.com before sending a return so that we can provide the appropriate return instructions.
Refunds are processed after the returned product has been received and inspected. Where appropriate, refunds will normally be made using the original payment method.
If you receive an incorrect, damaged or faulty product, please contact us as soon as reasonably possible so that we can assist you.
Nothing in these Terms or our Refund and Returns Policy affects your statutory rights under applicable consumer law.
SECTION 7 — INTELLECTUAL PROPERTY
All content made available through our Services, including text, graphics, photographs, website design, layout, logos, icons and other materials owned or licensed by UK Clints Official, is protected by applicable intellectual-property laws.
You may access and use our website for your personal, non-commercial purposes.
You must not reproduce, copy, distribute, modify, publish, transmit, sell, create derivative works from, or otherwise exploit our website content without appropriate authorization, except where permitted by law.
Clints and other third-party trademarks, logos, designs and brand materials belong to their respective owners. Nothing in these Terms grants you ownership of or any right to use third-party intellectual property.
SECTION 8 — THIRD-PARTY SERVICES AND LINKS
Our Services may contain links to or functionality provided by third parties.
We do not control third-party websites, services or content and are not responsible for their availability, content, policies or practices.
If you choose to access a third-party website or service, you do so in accordance with the applicable third party's terms and policies.
SECTION 9 — SHOPIFY
Our store is powered by Shopify, which provides the ecommerce platform that enables us to provide the Services.
Any purchase you make through our store is made directly with UK Clints Official.
Shopify provides the technology and platform infrastructure for our store but is not responsible for the products we sell or for the fulfilment of orders placed with us.
SECTION 10 — PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
Because our store is powered by Shopify, Shopify may process personal information in connection with providing the ecommerce platform and related services.
Please refer to our Privacy Policy for information about how personal information is collected, used, disclosed and protected.
SECTION 11 — CUSTOMER REVIEWS AND FEEDBACK
If you submit reviews, comments, suggestions, photographs, feedback or other content to us (“Feedback”), you are responsible for ensuring that the content is lawful, accurate and does not infringe the rights of another person.
You must not submit content that is fraudulent, misleading, abusive, defamatory, threatening, unlawful, obscene, or infringes intellectual-property or privacy rights.
By submitting Feedback, you grant UK Clints Official a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and publish that Feedback for purposes connected with operating, improving and promoting our Services, subject to applicable law.
We may remove or refuse to publish Feedback that we reasonably consider unlawful, misleading, inappropriate or in breach of these Terms.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping information or other content.
We reserve the right to correct genuine errors and update information where reasonably necessary.
If an obvious error materially affects an order you have placed, we may contact you to discuss the available options, including cancellation and refund where appropriate.
SECTION 13 — PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our Services:
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to violate any applicable law or regulation;
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to commit or facilitate fraud;
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to impersonate another person or entity;
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to infringe intellectual-property rights;
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to interfere with the operation or security of our website;
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to introduce viruses, malware or other harmful code;
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to attempt unauthorized access to our systems or accounts;
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to collect personal information from other users without authorization;
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to use the website in a way that could damage, disable, overburden or impair the Services; or
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for any other unlawful or unauthorized purpose.
We reserve the right to restrict or suspend access where we reasonably believe that these Terms have been materially breached or that the Services are being misused.
SECTION 14 — TERMINATION OR SUSPENSION
We may suspend or terminate your access to the Services where reasonably necessary, including in response to unlawful activity, fraud, security concerns or a material breach of these Terms.
Termination or suspension will not affect rights or obligations that arose before the termination or that are intended to continue afterwards.
Nothing in this section affects any rights you have under applicable law.
SECTION 15 — WARRANTIES AND CONSUMER RIGHTS
We aim to provide accurate information and reliable Services. However, we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.
Nothing in these Terms excludes, restricts or limits any warranty, condition, right or remedy that cannot lawfully be excluded, restricted or limited under applicable law.
In particular, nothing in these Terms affects your statutory consumer rights relating to products purchased from us.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, UK Clints Official will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable law.
Nothing in these Terms limits your statutory consumer rights or remedies.
SECTION 17 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably arising from your unlawful use of our Services or your material breach of these Terms.
This section does not require you to indemnify us for matters caused by our own breach of law or obligations to you.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed only to the extent necessary, and the remaining provisions will continue to apply.
SECTION 19 — WAIVER AND ENTIRE AGREEMENT
If we do not immediately enforce any provision of these Terms, this does not mean that we waive our right to enforce that provision later.
These Terms, together with our applicable store policies and information referenced in these Terms, constitute the agreement governing your use of our Services, subject to any rights and obligations that apply under applicable law.
SECTION 20 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.
We may transfer or assign our rights and obligations where reasonably necessary to operate or reorganize our business, subject to applicable law.
SECTION 21 — GOVERNING LAW AND DISPUTES
These Terms are governed by applicable law in the United Kingdom, subject to any mandatory consumer protections and rights that apply to you.
If a dispute arises, we encourage you to contact us first so that we can try to resolve the matter promptly and fairly.
Nothing in these Terms prevents you from exercising any legal rights or remedies available to you under applicable law.
SECTION 22 — HEADINGS
The headings used in these Terms are provided for convenience only and do not affect the meaning or interpretation of any provision.
SECTION 23 — CHANGES TO THESE TERMS
We may update these Terms from time to time by publishing a revised version on our website.
The updated Terms will become effective on the date stated in the revised version or, where no date is stated, when published.
Where applicable, we will provide notice of material changes in accordance with applicable law.
We recommend reviewing these Terms periodically to stay informed about our current terms.
SECTION 24 — CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
UK Clints Official
21 Quay St
Manchester
M3 4AE
United Kingdom
Email: support@ukclints.com
Phone: +44 7462 218414
We will do our best to respond to customer enquiries and assist with questions relating to orders, products, delivery, returns and these Terms.